Shipping policy

Shipping Policy

Last Updated: 06/10/2026

At Shopjoy.world, we want your order to arrive safely, reliably, and as quickly as reasonably possible. This Shipping Policy explains how we process, ship, and deliver orders placed through https://shopjoy.world/

By placing an order with us, you acknowledge and agree to the shipping terms outlined below.

1. Shipping Methods

We currently offer the following shipping options:

Standard Delivery
Estimated delivery: 8-10 BUSINESS DAYS
Shipping cost: No Shipping Cost will be charged on deliveries all over Pakistan.
Courier: Leopards/TCS

Express delivery may not be available for all locations or products. Available options will be shown during checkout where applicable.

Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within Pakistan.

If COD is available for your order, you will be required to pay the applicable amount to the courier when your package is delivered.

2. Delivery Areas

We currently ship to: Nationwide across Pakistan]

Some remote or restricted areas may have limited delivery availability or longer delivery times.

If we are unable to deliver to your selected address, we will contact you using the information provided with your order.

3. Order Processing Time

Orders are generally processed within 2-3 business days after the order is successfully placed and/or payment is confirmed.

Processing time is separate from the delivery time.

For example:

Processing: 2-3 business days
Shipping: 8-10 BUSINESS DAYS
Estimated total: 11-13 BUSINESS DAYS

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, promotions, holidays, or periods of unusually high demand, processing may take longer than usual.

4. Shipping Costs

Shipping charges depend on factors such as:

Delivery location
Order size or weight
Selected shipping method
Promotional offers
Other applicable delivery conditions

The applicable shipping charge will be displayed at checkout or communicated before the order is confirmed.

Free Shipping: Orders below 5kg may qualify for free shipping, subject to the applicable terms.

5. Tracking Information

Once your order has been dispatched, we may provide you with a tracking number or tracking link.

You can use the tracking information to check the status of your shipment through the relevant courier.

Please allow up to 3-5 days after dispatch for tracking information to become active.

If you have not received tracking information within 3-5 days, please contact us at invetory.com93@gmail.com.

6. Delivery Timeframes

Our delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Most orders are expected to arrive within 11-13 BUSINESS DAYS after dispatch.

Delivery may take longer because of:

Weather conditions
Public holidays
High order volumes
Courier delays
Incorrect or incomplete addresses
Remote delivery locations
Transportation or road disruptions
Security restrictions
Unexpected events outside our reasonable control

We appreciate your patience if your order experiences an unexpected delay.

7. Delivery Issues
Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information.

Please carefully check your:

Name
Phone number
House/street address
City
Area
Postal code

If an order has not yet been shipped and you notice an error, contact us immediately at invetory.com93@gmail.com.

Once an order has been dispatched, we may not be able to change the delivery address.

Failed Delivery

If the courier is unable to deliver your package because:

Nobody is available to receive it,
The address is incorrect,
The recipient cannot be contacted,
The customer refuses the package, or
Other delivery conditions prevent completion,

the courier may attempt another delivery or return the package to us.

Additional shipping charges may apply for re-delivery where permitted.

8. Damaged Packages

If your package appears damaged when delivered, please:

Inspect the package as soon as possible.
Take photographs of the package and product if appropriate.
Contact us at invetory.com93@gmail.com within 24 hrs of delivery.
Provide your order number and relevant photographs or information.

We will review the issue and determine the appropriate solution in accordance with our Returns & Refund Policy.

9. Lost or Significantly Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact us at:

invetory.com93@gmail.com

Please include:

Your order number
Customer name
Phone number
Delivery address
Tracking number, if available

We will contact the relevant courier where necessary and make reasonable efforts to investigate the shipment.

10. Order Cancellation Before Dispatch

If you want to cancel an order, contact us as soon as possible at invetory.com93@gmail.com.

We will try to accommodate cancellation requests made before the order is dispatched.

Once an order has been shipped, cancellation may no longer be possible and you may instead need to follow our Returns & Refund Policy.

12. Shipping Restrictions

Certain products may have shipping restrictions based on their nature, destination, courier requirements, or applicable laws.

If an item cannot be shipped to your location, we will contact you and, where appropriate, offer an alternative solution or refund.

13. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our:

Shipping methods
Delivery partners
Delivery areas
Shipping costs
Processing times
Business operations

The latest version will always be published on this page with the updated "Last Updated" date.

14. Contact Us

If you have questions about shipping or your order, please contact us:

Shopjoy.world
Email: invetory.com93@gmail.com
Website: https://shopjoy.world/

We're happy to help with questions about delivery, tracking, delays, or other shipping concerns.