Terms of service

Last Updated: 06/10/2026

Welcome to Shopjoy.world. These Terms of Service ("Terms") govern your access to and use of qrrbit-ew.myshopify.com, including purchases made through our website.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Because Shopjoy.world is intended to operate in Pakistan, these Terms should be reviewed by a qualified lawyer before publication—particularly the requested Indian governing-law clause. Pakistan's Ministry of Commerce recognizes consumer protection and dispute-resolution considerations for e-commerce businesses, including the need for customer support and dispute-resolution mechanisms.

1. Account Terms

You may be required to create an account to access certain features of our website.

When creating an account, you agree to:

Provide accurate, current, and complete information.
Keep your account information up to date.
Keep your login credentials confidential.
Not share your password or account access with unauthorized persons.
Notify us promptly if you believe your account has been accessed without authorization.
Use your account only for lawful purposes.

You are responsible for activities carried out through your account, except where unauthorized activity resulted from circumstances beyond your reasonable control.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, involve fraudulent activity, or are otherwise used improperly.

You may contact us at invetory.com93@gmail.com if you wish to close your account.

2. Pricing and Payment

All prices displayed on Shopjoy.world are stated in PKR/USD, unless otherwise indicated.

We reserve the right to:

Change product prices at any time.
Modify discounts and promotional offers.
Correct pricing or listing errors.
Change or discontinue promotions without prior notice, subject to applicable law.

The price applicable to your order will generally be the price displayed at the time you complete checkout.

Taxes and Charges

Applicable taxes, delivery charges, service charges, or other applicable fees will be displayed during checkout where reasonably practicable.

Payment

We may accept payment methods including:

Cash on Delivery (COD)
Bank transfer
Debit or credit cards
Mobile or digital payments
Other payment methods made available through our website

Payment processing may be performed by third-party payment providers. Your use of those payment services may also be subject to their respective terms and policies.

We reserve the right to refuse or cancel an order where payment cannot be verified, appears fraudulent, or otherwise fails to meet our payment requirements.

3. Product Descriptions and Availability

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, colors, dimensions, and other information displayed on our website are accurate.

However:

Colors may appear differently depending on your device or screen.
Product packaging may occasionally differ from photographs.
Minor variations may occur between displayed images and the actual product.
Product specifications may change where permitted by the manufacturer or supplier.

We do not guarantee that every product description or image will always be completely error-free.

If a product has been materially misdescribed, please contact us using the details provided in our Returns and Refunds policy.

Product availability may change without notice.

4. Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products.

After you place an order, we may send an order confirmation acknowledging receipt of your order. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

Product unavailability
Pricing or listing errors
Incorrect customer information
Delivery limitations
Suspected fraud or unauthorized activity
Duplicate or unusually large orders
Violation of these Terms
Technical or system errors

If we cancel an order for which you have already made an eligible payment, we will arrange an appropriate refund through the applicable payment method, subject to applicable law and our refund procedures.

We may contact you using the phone number, email address, or other contact information provided with your order to verify an order where reasonably necessary.

5. Shipping and Delivery

We deliver orders to locations all over Pakistan, subject to courier availability and applicable restrictions.

Processing Time

Orders are generally processed within 2-3 business days after confirmation of the order.

Delivery Time

Estimated delivery generally takes approximately:

8-10 business days

Delivery estimates are approximate and may vary because of:

Courier delays
Weather conditions
Public holidays
Security or transportation restrictions
Incorrect or incomplete addresses
High order volumes
Events outside our reasonable control

A delivery estimate is therefore not a guaranteed delivery date unless we expressly state otherwise.

Incorrect Delivery Information

Customers are responsible for providing an accurate delivery address and contact information.

If an order cannot be delivered because the information provided is incorrect or incomplete, additional delivery charges or other reasonable costs may apply where permitted by law.

Delayed or Lost Orders

If your order appears significantly delayed or is reported as lost, please contact us at invetory.com93@gmail.com.

We will reasonably cooperate with the relevant courier to investigate the shipment.

6. Returns and Refunds

Our returns and refunds are governed by the Shopjoy.world Returns & Refund Policy, available at:

Where applicable, customers may request a return, replacement, exchange, or refund subject to the conditions stated in that policy and applicable law.

Return eligibility may depend on factors such as:

The type of product purchased
Condition of the product
Whether the product has been used
Whether original packaging is available
The reason for the return
The time elapsed since delivery

Certain products may be non-returnable where permitted by applicable law, including products that are personalized, perishable, hygiene-sensitive, or otherwise unsuitable for return.

We will not use this policy to exclude rights that cannot legally be excluded.

Refunds

Approved refunds will generally be processed within 4-5 after the return or refund request has been approved.

The time required for funds to appear in your account may additionally depend on your bank or payment provider.

For Cash on Delivery orders, refunds may require additional information from the customer to arrange an appropriate payment method.

7. Prohibited Uses

You agree not to use our website or services to:

Violate any applicable law or regulation.
Commit fraud or facilitate fraudulent transactions.
Provide false or misleading information.
Attempt to gain unauthorized access to our systems.
Interfere with the security or operation of our website.
Introduce malicious software, viruses, or harmful code.
Scrape, copy, reproduce, or systematically extract website content without authorization.
Impersonate another person or business.
Use another person's account without authorization.
Abuse promotional codes, discounts, or referral programs.
Place fraudulent, fictitious, or unauthorized orders.
Attempt to interfere with another customer's access to our website.
Use our website for any unlawful, abusive, or deceptive purpose.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

8. Intellectual Property

Unless otherwise stated, the content on Shopjoy.world, including:

Logos
Brand names
Text
Product descriptions
Graphics
Website design
Images
Software
Other original materials

is owned by or licensed to Shopjoy.world and may be protected by applicable intellectual-property laws.

You may access and use our website for personal and lawful shopping purposes.

You may not reproduce, modify, distribute, publicly display, sell, or commercially exploit our proprietary website content without our prior written permission, except where permitted by applicable law.

9. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, courier companies, analytics providers, advertising platforms, and other service providers.

Third-party services may have their own terms and privacy policies.

Shopjoy.world is not responsible for the independent policies, availability, security, or practices of third-party services beyond the extent required by applicable law.

10. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that:

The website will always be available.
The website will be completely error-free.
Every product will always be available.
Website content will always be completely accurate or current.
Delivery will always occur within an estimated timeframe.

Nothing in these Terms excludes or limits any legal right or consumer protection that cannot lawfully be excluded or limited.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Shopjoy.world, its owners, employees, representatives, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or services.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude liability for matters that cannot legally be excluded or limited.

12. Force Majeure

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

Natural disasters
Severe weather
Floods or earthquakes
Fire
War or civil unrest
Government restrictions
Transportation disruptions
Internet or telecommunications failures
Courier disruptions
Strikes
Other events beyond our reasonable control

Where reasonably possible, we will take appropriate steps to minimize the effect of such events on customers.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

Our business
Our products or services
Our website
Payment or delivery arrangements
Applicable legal requirements
Our policies and procedures

The updated version will be posted on our website with a revised "Last Updated" date.

Your continued use of our website after an updated version is published constitutes acceptance of the updated Terms to the extent permitted by applicable law.

14. Governing Law and Jurisdiction

Requested clause — Pakistan:

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict-of-law principles.

Important for your Pakistani store

Because you specifically requested Pakistani jurisdiction, do not publish the clause above without legal review. If your business, customers, and operations are in Pakistan, choosing Indian law and Indian courts can create significant enforceability and consumer-law issues. Pakistan's Ministry of Commerce specifically recognizes consumer protection and dispute-resolution requirements in the e-commerce context.

A Pakistani lawyer should confirm whether an Pakistani governing-law/jurisdiction clause is appropriate for your particular business structure and customer base.

15. Dispute Resolution

If you have a complaint or dispute, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Please contact:

Shopjoy.world
Email: invetory.com93@gmail.com

We will make reasonable efforts to investigate and resolve legitimate customer complaints.

Where applicable, customers may also have rights under mandatory consumer-protection or dispute-resolution laws that cannot be waived by these Terms.

16. Contact Information

For questions regarding these Terms, orders, payments, returns, or other issues, contact:

Shopjoy.world
Email: invetory.com93@gmail.com
Website: https://shopjoy.world/